Knowledge Retention

One significant issue any company owner is facing is the growth and retention of knowledge within the organisation. Growing and retaining knowledge is not an easy task. Mainly due to the fast pace of technology development, new standards and processes, decreasing fees and increasing salary expectations from specialist knowledge roles and functions.

For a director, the combination of limited time to learn about service solutions and strategize to make the right decisions on how to grow and learn about the new technologies, standards and processes. It is very easy to make decisions by “box-ticking” so to speak, when selecting a product or service.

Chances are that the products and services are not tailored to meet the goals in the organisation’s strategy. Or worse, the organisation does not have a strategy and have not considered that there are differences in quality between different service providers. i.e. the assumption is that “a training provider is a training provider”.

The first step any organisation needs to take, to ensure that knowledge is growing and retained adequately. Is to know what type of knowledge that is required and why.

Why is this important? I illustrate by using a common scenario.

If an organisation needs a project team to learn Revit. The “box-ticking” approach is often to buy a 1 -5-day training course on Revit at a premium price. Usually with the rationale that a well-known service provider that can charge premium rates and have the training course ready to go (off-the-shelf) would be a safe option. And. . .  “Revit is Revit”, so the team should learn to use Revit over 1-5 days.

Does this sound familiar?

Commonly what the organisations fail to recognize is that the knowledge is often not retained by the team members in these type of training sessions. An overload of information about the buttons and functions in the software often imprint a negative experience as there is no insight to practical application for all the functions covered.

After 1-5 days training the managerial expectations are that the team will be familiar with, and be able to use, the software. The team struggle to deliver as the “premium” training method was in-effective for the real world.

The project team have spent 1-5 days away from the project and in the end the organisation has lost both time, money and not gained any real knowledge in the organisation. Since the team struggle to deliver the Revit project to the organisation’s standard, resentment build between the organisation and the project team members and eventually the team members add the “Revit training” to the CV and look for a new job with a higher salary expectation.

It is worth pointing out here that the training providers usually deliver exactly what they advertised, so the fault does not rest with them. It is the customer who need to ensure they buy a service that meet their needs. Back to the original issue raised with directors’ available time etc.

To ensure that the service bought meet the knowledge development needs…… let’ s go back to The first step.

If time is limited within the organisation, to learn about services and technology, in order to make an educated decision on what training is required. You should contact a service provider who offer free consultation to understand the organisation’s needs.

If the service provider truly has your best interest at heart, they will help formulate a strategy demonstrating how learning outcome will be achieved and how this training will cater to your individual challenges. Ideally, knowledge retention should be included in the strategy.

Keep in mind that your team has role-based knowledge needs and those should be highlighted in the strategy. Be thorough in what you want and remember if you don’ t ask, you don’ t get. The service provider should also highlight how BIM Level 2 and ISO19650 requirements are met in relation to the training.

When you have received a proposal that meets the organisational needs Go over the proposal and the fee to make sure you are happy. In this way there will be no additional cost later.

Second Step. Follow the plan and take the advice from the service provider. Since the service provider have listened to, created a strategy that is specific to your needs and you have agreed to. It is safe to say that the service provider does have your best interest in mind.  So, commit to the growth and knowledge retention goals the organisation and the service provider have planned for.

That’s it, two simple steps that will help your organisation to grow and retain knowledge in this fast-paced technology jungle. Know what you need and stick to the plan. Sounds simple, right?

Finally, if you want to reduce the risk of losing time and money, be aware of the following.

Employing expensive “experts” does not guarantee results. By default, they must justify and protect their own interest over those of the organisation. They do this using a method called “Knowledge retention”. Knowledge retention creates a dependability on the individual and involves not being open and sharing details about the development, how to maintain and service the systems etc. If this individual leaves the organisation, usually due to lack of pay rise and higher salary offered elsewhere. The organisation loses the knowledge they have invested heavily in. Employing a new expert will usually not resolve the issue, it will repeat the cause of the issue.

You can avoid this by spreading the required knowledge across the organisation and by committing to a steady growth (i.e. the strategy). This will allow the organisation to grow as a whole and allow you to cope with minor inconveniences when staff decide to move on. The salaries don’t have to be inflated to compete for individuals with expert knowledge. Instead money can be invested where it can help the organisation grow in other areas.

 

 

Inspired to progress, in the best way possible. By driving the innovation of technology, process and service to unify an industry. To communicate and collaborate to be the best we can be.

AEC People

Small Business – BIM Startup Pack

Small Business BIM Startup Pack

This is not your average promotion! There will be no quick superficial information or pointless download links.

This promotion is serious, small business!

If you are a small business 1 – 20 staff and BIM is on your radar, this is for you.

AEC People have put together a couple of options for small businesses to help getting on the BIM train.

If you respond to this promotion and sign up to one of the options, we give you all required documents for BIM Level 2 and ISO19650 compliancy for free. It is not integrated in to the fee in any other way and we don’t get it back through upselling or creating dependability.

This is genuine support for small businesses.

All options include: All documents (free), Full BIM Level 2 Revit Resources, 2 days training, Payment plan and discount on all other AEC People services.

Option 1 – BIM/Revit Ready: £2199

Option 2 – BIM/Revit Project Startup £3995 – £4845 depending on number of days required.      Including Option 1 and:

  • Revit Resource Customization
  • Project setup and coordination
  • BIM Awareness training
  • EIR/BEP review and development

 

Option 3 – BIM/Revit Implementation £5395 – £6295 depending on number of days required. Including Option 2 and More customization, more training. more support

 

The offer is available until the 30/04/2019. But if you sign up to an option in February you get an additional 10% discount.

 

Now, let us prove to you why this is the way to go and why it is advisable to make the move sooner rather than later.

1. By not signing up to “full BIM” on day-one. The practice can ease in to the new standards and processes and the risk of cash flow issues and disruptions can be better managed. The Startup BIM pack help with this.

2. Small practices have the benefit of easier change management than larger practices and the implementation process is faster. The Startup BIM pack help with this.

3. About 30-40% of small businesses are still non-BIM compliant. With the major challenges to make the move to BIM being:

  • Knowledge and Skills
  • High initial investment cost
  • Time shortage

The Startup BIM pack help with all of this.

4. Start competing for contracts that require BIM Level 2, or from 2019, ISO19650 and offering an improved “BIM” and consistent service to your clients. The Startup BIM pack help with this.

5. The Centre for Digitally Built Britain and the UK Government, in combination with the publication of ISO19650. Is focusing attention of following the BIM process, to the developers from 2019. We have already seen examples of the requirements of complying to the new ISO19650 standards. And even if we at AEC People don’t think it’s a “code red” type situation. We do believe that the demands of BIM and ISO19650 from the developers, will increase faster than it did for the designers back in 2016. It is better to be prepared than to respond to a requirement for BIM in any shape or form. The Startup BIM pack help with this.

6. Watch this video linked from our website for a practical example and feedback from a known practice on how BIM can benefit a small practice.

https://aecpeople.co.uk/bim-for-sme/

 

In 2018 AEC People implemented BIM and Revit for:

Stiff & Trevillion – Medium Practice

DSDHA – Medium Practice

Catja De Hass – Small Practice

Consarch – Small Practice

 

Contact us today for further information and with reference to this BIM Startup Pack promotion to apply the 10% discount offer.

Call us on: +44 203 8840975

Email: jimi@aecpeople.co.uk

 

Inspired to progress, in the best way possible. By driving the innovation of technology, process and service to unify an industry. To communicate and collaborate to be the best we can be.

AEC People

BIM. A Worldwide Process

ISO19650 – Part 1 and Part 2: 2018 are out!

Let’s quickly recap on what we already know about Building Information Modelling -BIM- in UK.

The British standards BS 1192:2007+A2:2016 and PAS 1192‑2:2013 are aimed at clarifying standards for achieving a collaborative framework for BIM Level 2 in the UK. Despite the British governmental mandate for its adoption, several challenges have been underpinned in the latest studies. In fact, being developed from the BSI – national standards body of the UK- the usage of aforementioned standards has been limited to the British AEC Industry without its adoption worldwide.

We received good news a month ago when ISO19650 – Part 1 and Part 2: 2018- Organisation and digitisation of information about buildings and civil engineering works, including building information modelling (BIM): Information management using building information modelling – have been published as internationalisation of the UK’s BIM Level 2 standards.

We have been lucky from this side of the world, ISO is based on the British standards. Are you wondering why you should adopt International Standards at this point? Well. National standards are no longer in place, instead, a transition guide has been published in the UK whilst waiting for the National Annex to ISO to be published, later this year.

In the meantime, adjustments regarding current documentation and process are required, as further details about the information delivery and flow have been outlined. In fact, the aim of these ISO standards is to support all the involved parties to achieve their business objectives, with an appropriate framework related to management of information during operational and delivery phase of assets.

These ISO principles are applicable regardless of types and sizes of organisations and regardless of the chosen procurement strategy. Although each stakeholder shall collaborate for delivering sets of required information and developing adequate ISO compliant documents while following a defined flow of information, the appointing parties as Developers, shall evaluate the most effective management of information throughout the project and schedule the appropriate strategy for the long-term asset information management, establishing protocols and requirements for lead appointed party, as architects, and third-appointed parties.

This is what is going on with BIM and ISO. What about us?

AEC People strongly believe that the development of this well-structured ISO19650 – Part 1 and Part 2: 2018 will enable an effective exchange of agreed information in the entire construction supply chain not solely in the UK, but worldwide. This newly defined and structured flow of information will highlight the beneficial application of BIM – Building Information Modelling – as collaborative process between different involved parties and especially to cost and time effective for the project delivery and further asset management.

We updated our resources and improved our knowledge. We keep choosing to be part of this global expansion process.

Are you?

For more information on how we can help follow the link and drop us a message: https://aecpeople.co.uk/aecp-about-us/

 

By Cristiano Barretta – Consultant, AEC People

 

Tags

#ISO19650 #professionalism #BIM  #BIMLevel2 #process #standards #AECPeople

Inspired to progress, in the best way possible. By driving the innovation of technology, process and service to unify an industry. To communicate and collaborate to be the best we can be.
AEC People

 

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